GOOD ‘OLE CUSTOMER SATISFACTION
Acme Body Shop in South Portland, Maine is all about Customer Satisfaction. Check out our recent Customer Satisfaction Survey results – independently administered by NAPA.
Customer Satisfaction Score:
Total Surveys: 111
It’s our motto: “Customers Come First.” And it’s not just lip service we pay to this motto; it’s how we conduct our business every day. In business since 1954, and current local ownership since 1989, our track record keeps our customers coming back year after year. We see generations of the same family and help them with their auto collision repair needs. While we are current with our training, estimating software, repair practices and procedures, we are nothing but GOOD OLD-FASHIONED when it comes to taking care of our customers.
We started thinking about reminding people of this when we read a recent article called “Old School Customer Service” in one of our trade magazines, ABRN. Auto Body Repair Network. http://workshop.search-autoparts.com/_Old-School-Customer-Service/blog/6562772/31710.html?cid=95887
Acme Body Shop hits the customer service marks in spades people. Just sayin’!
**Acme sets the price and is HONEST!
**We don’t oversell. Seriously!
**And we don’t low ball the price to get the job and then grab you for more later. Hidden damage is a different thing – but when we see the damage at the outset we don’t leave it out of the estimate to make you think the job is one price, when really it is going to be more.
**And Acme does what NEEDS to be done on the collision repair. We don’t upsell you on work that doesn’t need to be done.
And that, folks, is how you make a LOYAL CUSTOMER!
Acme Body Shop goes above and beyond. We’ll leave you with these parting words from our new radio ad, happened to be voiced by our own customer Gracie Johnston. It’s her testimonial about her recent experience at Acme. Life can toss you a curve ball with an accident, but Acme Body Shop can help make your experience a HOMERUN! https://www.youtube.com/watch?v=AxnWvzJIJOA&feature=youtu.be